Widely regarded as a pioneer in regards to innovation and the usage of new technologies has established itself as a market leader while preserving its independence from bigger less nimble competitors. Since the companies launching back into 2008 and its team have won lots of high profile industry awards including, Best use of technology for its self service client portal WeWantToSayYes.co.uk and in 2016 for its own voice recognition dialler platform, as well as being known for innovative use of technology is to date the sole DCA to have won both best customer and best commercial DCA.
Broad industry appeal, functions with an assortment of clients from a number of different businesses including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we are able to work seamlessly across these businesses because of our innovative on boarding processes which are intended to facilitate a detailed comprehension of our customers business before beginning work with them.
When you operate with nothing is taken for granted, we all take the opportunity to get to understand you and your clients, the strategy we invent for you is unique to your business requirements and evolves along with our venture.
Customer support, has always worked with the impression that regardless of the current situation a client finds themselves dealing with, they can be and will always remain a valued client of our customers, this ethos means that works with its customers across a range of debt forms and era. As well as working with clients on overdue arrears and elderly debt accounts also works with a number of clients at very early phase arrears, often in a white check my blog tag capacity carrying and representing the brand name of some of the UK's biggest titles.
Investing in our people, we're a professional services business working to a very high set of standards that are governed by the Financial Conduct Authority, and as part of the highly recognized Credit Services Association we are dedicated to ensuring that all our people work into the very highest of standards. Training and Development play an integral role in the lives of all employees at all levels, Coaching does not finish once induction is completed but is present during the working atmosphere.
Quality assurance plays an integral function in all that we do at; QA touches all parts of our enterprise and is coated Debt Collection Agency TIBCO Software with our three line of defence and backed up via our very own internal audit team and different compliance capabilities.
Groups senior management team consists of a number of the very experienced and well recognized professionals in the business, with over a 150 years joint experience in the realm of financials.